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I Know A Lot


While many of our clients have only a fundamental working knowledge of technology, others are fully capable of joining in on the most advanced of technical discussions. Sure, we try our best to avoid using techno-jargon, but occasionally - as you’re probably aware - it’s simply unavoidable. So, if you’re fluent in geek-speak and expect your IT services provider to engage in a meaningful dialog with you about the myriad of complexities of your network, you’ll be glad you contacted Techopoly. From the most sophisticated designsof technology infrastructure to highly complex custom application configuration and deployment, our clients consistently give us high marks for being able to communicate with them about every aspect of their mission-critical technology…regardless of their level of IT proficiency.

As a leading provider of IT Managed Care Services in the Middle Tennessee area, Techopoly’s staff of knowledgeable specialists delivers a superior level of skill, solutions and service in the areas listed below:

 

Network Support & Solutions
  • Wireless Internet Connection
  • Syncing of wireless capable devices (laptops, pocket PCs, etc.)
  • Router Installation and reconfiguration
  • VPN remote file access
  • File Sharing facilitation (user inclusion/exclusion access management)

 Server Support & Maintenance

  • Add & Remove Users (user password management)
  • Windows update patches
  • Data Back-up (emails, files, folders, etc.)
  • Error Log Review and Management
  • Hard Drive Space Management
  • Defragmentation
  • Scan Disk
  • Printer Queue Management
  • E-Mail and Spam Management
  • Comprehensive System Inventory (software license management and hardware configuration)
  • Asset Management
  • Case/Support Management
  • PC Tune-up and Management
  • Drive Space Monitoring
  • Event Log Tracking/Monitoring (log file maintenance)
  • User Account Administration
  • File Sharing Permissions & Administration
  • Security Administration
  • Virus Definition & Prevention
Computer Repair & Maintenance 
  • General hardware issues
  • Upgrades to hard drive and system memory
  • Hard drive crash recovery
  • Virus/Spyware removal
  • Reinstallation of Windows Operating System
  • Review event logs

 Network Maintenance

  • ISP issues
  • Firewall Policy Management
  • Monitoring of Firewall Logging

 

 

If you can't know everything about technology, the next best thing is knowing someone at Techopoly! They're smart, good listeners and always responsive to the customer's priorities. Oh yeah... and they're invariably nice. What more could you ask?
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T. Woodroof
Publishing Industry
Brentwood, TN