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Remote
We can log in remotely to solve many technical problems.
Monitoring
We monitor your equipment and make sure it is all running properly.
On-Site
In the event you need on-site support, we will be ready to come to your place of business and help solve any issues.
Emergency
Sometimes, you need a mission-critical application, or maybe your network is completely down. With our Platinum Plus service, we'll drop everything and make sure you're up in no time.
Software
We offer support for your company's special software tailored just for you.
*
Maintenance
Event Log Monitoring
We can see every error, warning, or alert that you encounter listed in a log. That means we can see when issues arise and prevent any harm to your computer or your network.
Microsoft Patch Management
There are times where your operating system becomes vulnerable and updates are released. We will make sure the latest patches are installed.
Security
User Account Administration
Virus Definition Administration
DNS Management
File Share Permission Administration
Security Administration
There are many settings to any security system. We will make sure your network exceeds security standards.
Additional Server Features
File Server
Battery Backup
RAID controller monitoring
CIO
Budget
Application Services
*must have contract with proprietary software vendor
“Candidly, I’m not sure how we ever operated without the Techopoly team. They’ve rescued us from countless network nightmares.” - read more...
